Microsoft is still grappling with a sweeping outage affecting users worldwide, impacting Teams, Outlook and Copilot. The tech giant said this morning that it 'appreciated the patience' of those impacted, but major issues are still persisting as staff fail to resolve the problems.
Outage hits key Microsoft platforms
Microsoft has been suffering the major outage for around 12 hours, affecting several Microsoft Suite platforms, including Outlook emails, messaging platform Teams, and the AI assistant Copilot. OpenAI, the company behind ChatGPT, also reported issues.
In an update this morning, the tech giant said that although it had managed to get servers operating multiple times overnight UK time, those servers had crashed.
Company efforts to resolve issues
Microsoft said it had tried several solutions to mitigate the problems, including isolating parts of its infrastructure and shifting traffic to alternate routes.
“We’ve monitored the status of the changes applied to improve serviceability and confirmed that change is not taking as expected,” the company said.
This is a breaking news story, and updates will follow as more information becomes available.
