A beauty writer tested Renew + Me's bespoke £35 face cream and reported smoother skin and reduced redness within weeks. Lucy Addicott, Lifestyle Shopping Writer, submitted a photo to the service and shared results six weeks later.
Personalised prescription service
Renew + Me offers a prescription-based service where customers receive a customised Nightly-Active-Treatment featuring active compounds prescribed by the company's dermatology specialists. The formulations are priced at £34.99 every four weeks, equating to approximately £1.25 daily.
According to Renew + Me, the personalised evening treatment enables customers to achieve luminosity while addressing age-related skin complaints, including adult acne, hyperpigmentation and sun-induced damage. The Nightly-Active-Treatment incorporates ingredients including advanced retinoid, azelaic acid and niacinamide, specifically selected to match individual skin requirements.
Consultation and formula
Lucy completed an online consultation that took mere minutes, answering questions about her skincare objectives, skin classification and its reaction to sun exposure. She uploaded four makeup-free photographs of her face from the front, left profile, right profile and neck area, enabling dermatology specialists to provide a prescription.
Her initial formulation contained 12% azelaic acid (an antioxidant which soothes, calms and brightens), 4% niacinamide (a naturally occurring form of vitamin B3 which balances oil production and prevents blemishes) and 1% metronidazole (designed to address spots, inflammation and redness associated with rosacea). The product comes in a metal container with a personalised label reading 'For Lucy'.
Each bottle features distinctive Twist + Click packaging, rotated clockwise to dispense exactly the correct quantity for a single application. The formulation requires once-daily use after cleansing and before moisturiser, with a lightweight texture that absorbs rapidly without leaving a greasy residue. The formula contains no fragrance, making it suitable for delicate skin types.
Visible results and customer feedback
According to Renew + Me, customers should expect brighter and smoother skin within 12 weeks, yet Lucy noticed improvements in just four. The redness across her cheeks noticeably subsided and her complexion's surface appeared and felt considerably smoother.
While rosacea has no cure, Lucy described the treatment as transformational in controlling and minimising inflammation and uneven texture, giving her the confidence to go without foundation or concealer. Renew + Me provides continuous assistance through unlimited consultations with professional prescribers.
Customer reviews on TrustPilot are largely positive. Norah said: "My skin is 49 and now after 3.5 months it looks and feels better. Perimenopause, inflammation, rosacea, spots and dry, sensitive skin are all much improved." Maria wrote: "After years of over applying active ingredients on my skin, I'm relieved that finally I can trust I'm applying the correct dose on my sensitive skin. After only a month, I can see the difference and my skin wakes up brighter."
Some individuals may require longer for results. Lisa shared a three-star assessment, noting: "Quick and easy to set up. Only been on it a couple of months haven't seen a massive difference just yet." But Lorraine commented: "I have been using this for 3 weeks now and have no side effects, and my skin is glowing. Hoping after using for a further month or 2 my acne pigmentation will start to reduce."
A Renew + Me subscription costs £34.99 monthly and can be cancelled at any time. Alternative personalised skincare models include Klira, with subscriptions costing between £59 and £75 monthly, and Dermatica, priced at £24.99 per month with an initial month trial for £2.90.