Travel firm backtracks on price drop refund promise
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
Leading travel company faces backlash after quietly removing its 'Price Drop Protection' guarantee, leaving customers without promised refunds when holiday prices fall after booking.
An Australian father's dream Bali holiday turned into a medical crisis requiring emergency heart surgery, leaving his family facing enormous medical bills and a desperate race to bring him home.
A British father-of-two fights for survival in a Turkish hospital after a catastrophic scooter accident, as his family races against time to raise £50,000 for his medical evacuation back to the UK.
An EasyJet passenger is fighting for compensation after a technical fault cancelled her flight to Amsterdam, with the airline refusing payout despite EU regulations.
Millions of UK drivers are being overcharged on car insurance with loyal customers facing the biggest price hikes. Discover why premiums are soaring and how to fight back.
Exclusive investigation reveals how Florida's insurer of last resort is using a controversial special magistrate process to resolve disputes without court involvement, raising concerns about policyholder rights.
UK travellers are facing unexpected holiday cancellations and insurance rejections due to a little-known passport validity rule affecting European travel. Discover how to check if your passport is truly valid for your next trip.
A British family's dream holiday turned into a medical emergency after they were forced to climb a security fence when locked inside their Turkish resort complex after hours.
A British couple from South Wales faces a staggering £20,000 penalty following a heated baggage argument with Ryanair staff at Alicante Airport that saw them removed from their flight home.
A dream holiday turned into a financial nightmare for British travellers Mark and Angela after a moped accident in Turkey left them with a staggering £20,000 hospital bill their insurers claim isn't covered.
Thousands of UK businesses face devastating financial consequences as Supreme Court rules in favour of insurers in landmark FCA test case.
British travellers heading to France face significant disruptions as widespread strikes hit transport and healthcare services. Discover why comprehensive medical insurance is now more crucial than ever.
Exclusive investigation reveals how standard home insurance policies leave British homeowners vulnerable to expensive weather-related damage claims.
A dream Caribbean cruise turned into a financial nightmare for Texas couple Baxter and his girlfriend when a sudden medical emergency forced them to abandon their holiday, leaving them fighting for insurance reimbursement.
The Financial Conduct Authority launches an investigation into major car and home insurers, including AXA and Churchill, over concerns they overcharge loyal customers.
A surge in consumer anger over rejected insurance claims has triggered a full-scale investigation by the Financial Conduct Authority into potentially unfair practices by UK insurers.
The Financial Conduct Authority has publicly censured Admiral Insurance for systematically mishandling PPI complaints, failing to properly investigate claims, and unfairly rejecting customers.
The Financial Conduct Authority has been ordered to pay compensation after the Financial Ombudsman Service ruled it gave 'unclear and misleading' advice to a customer of Admiral Insurance.
A solo female traveller's shock after a casual meal in a European bar resulted in a staggering £90 bill serves as a crucial cautionary tale for all independent explorers. Discover her story and the essential tips to avoid similar scams.
Aviva launches innovative 'One' insurance policy covering personal gadgets away from home. Discover if this single-premium product is the right choice for your tech.
Discover the ingenious travel hack that allowed one adventurer to explore the globe without ever paying for a hotel. This real-life guide reveals how you too can slash your travel costs and embark on the journey of a lifetime.
Home insurance experts reveal the critical checks you MUST do this weekend to avoid invalidating your policy and facing massive bills. Don't get caught out by the time change.
Discover how one woman's solo birthday adventure to a mystery UK destination transformed her perspective on travel, independence, and self-discovery. An inspiring read for anyone considering travelling alone.
Discover why travelling alone is the UK's fastest-growing travel trend. From complete freedom to profound self-discovery, here's why you should embark on a solo adventure this year.
Retail giant John Lewis Partnership warns the upcoming National Insurance increase will act as a 'tax on jobs' and hurt both businesses and workers amidst the cost of living crisis.
UK travellers using Ozempic, Wegovy, or Mounjaro face a critical insurance loophole. Experts reveal how these popular weight-loss and diabetes injections could leave you unprotected and facing massive medical bills abroad.
A dream family holiday in Turkey turned into a medical nightmare for a British mother, who was hospitalised with a suspected heart attack. The family faces a desperate race against time and a mounting medical bill.
A British family's summer holiday in Turkey turned into a medical catastrophe after their son suffered a severe head injury, leading to a complex £1 million insurance claim and a dramatic international air ambulance rescue.
Motorists across the UK are being issued a crucial warning that making non-essential journeys could render their car insurance policies void, leading to potential financial ruin.
The UK Foreign Office has updated its travel advice for a significant number of countries, including holiday favourites Spain, Italy, and France. Here's the full list of destinations and the specific risks you need to know about before you book.