ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
The long-standing corporate taboo of holiday season layoffs is being shattered as US firms embrace cost-cutting and AI-driven workforce reductions, creating a chilling new trend in employment practices.
The Premier League managerial hot seat is already heating up with one familiar name emerging as the early favourite to be first sacked this season. Discover which bosses are under immediate pressure and why the betting odds are shifting dramatically.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
Everton boss Sean Dyche delivers stark warning about unsustainable pressure and rapid manager sackings in English football, questioning the logic behind recent high-profile dismissals.
Discover the astonishing story of Les Reed's brief tenure at Charlton Athletic - the fastest sacking in Premier League history that still stands as a cautionary tale for football clubs.
Alan Shearer warns Tottenham manager Ange Postecoglou faces the same ruthless treatment from Evangelos Marinakis that saw Steve Cooper sacked at Nottingham Forest despite fan popularity.
Exclusive details reveal Nottingham Forest's ambitious attempt to lure Ange Postecoglou from Tottenham Hotspur before his eventual sacking, in a dramatic Premier League power play.
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.
British universities are bracing for potential staff strikes and mass resignations as a bitter pay dispute intensifies, with academics reporting they're forced to use food banks amid the cost-of-living crisis.
An alarming report reveals how a toxic blame culture within the NHS is driving dedicated staff away, threatening the future of Britain's healthcare system and patient safety.
An exclusive insider's account reveals the intense pressure, passenger chaos, and behind-the-scenes drama of working at British Airways' Heathrow hub. Discover what really happens before your flight takes off.
Exclusive: The Prince of Wales personally intervened to address a 'toxic' working environment within his household, demanding a complete overhaul of staff management and support systems at Kensington Palace.
Nottingham Forest have parted ways with head coach Nuno Espírito Santo following a winless start to the Premier League campaign, with the club languishing in the relegation zone after five matches.
Exclusive: A luxury hotel boss faces staff revolt and sackings after secretly converting his £20m country estate to house asylum seekers, sparking local fury and a border force investigation in Buckinghamshire.
P&O Ferries boss Peter Hebblethwaite faces a fiery parliamentary hearing, defending the controversial dismissal of 786 staff without consultation. The government faces pressure to tighten employment laws.
P&O Ferries CEO Peter Hebblethwaite, who sparked national outrage by sacking 800 staff without notice, is stepping down. His controversial tenure ends as the firm faces ongoing scrutiny over its 2022 mass dismissal scandal.
P&O Ferries boss Peter Hebblethwaite was grilled by MPs after admitting to deliberately breaking employment law by sacking 800 staff without consultation. The CEO's defiant testimony has ignited a political firestorm and calls for stronger worker protecti
A severe shortage of GPs and hospital doctors across the UK is triggering unprecedented NHS waiting times and risking patient safety. Exclusive insights reveal the growing crisis.
An elite London family is offering a chauffeur position requiring specific Rolls-Royce expertise. Discover the luxurious requirements and generous salary for this unique role in the capital.
Former President Donald Trump issues a powerful statement and directs American flags to be flown at half-staff nationwide to honour the victims of the tragic Minneapolis church shooting.
Ryanair intensifies its crackdown on oversized cabin bags by significantly increasing cash bonuses for staff who spot them at the gate. The new scheme aims to reduce delays and boost on-time performance.
Exclusive: The Newcastle Knights are poised to sack head coach Adam O'Brien following a disastrous season, in a move that echoes the Gold Coast Titans' shock dismissal of Des Hasler. The NRL's coaching merry-go-round is in full swing as pressure mounts on
NHS England deploys a unique team of 'people experts' to hospitals in South London to manage severe winter pressures, patient flow, and staff welfare during a major incident.
Exclusive research reveals a growing crisis as doctors, nurses, and healthcare professionals leave the NHS for private health insurance roles, lured by higher salaries and improved work-life balance.
The NSW Nurses and Midwives' Association alleges NSW Health is attempting to silence healthcare workers by restricting their online posts, raising serious concerns about workers' rights and public transparency.
An exclusive behind-the-scenes look at the immense round-the-clock effort required to keep Scotland's busiest airport running, from runway maintenance to passenger care.
The GMB union has rejected the government's proposed 3.9% pay increase for NHS workers, branding it a 'real-terms pay cut' that fails to address the cost-of-living crisis and staff exodus.