Exclusive: Royal Mail's parent company, IDS, secures a pivotal 7-year contract with the US Postal Service to handle stateside parcel deliveries, aiming to reverse fortunes after a bruising year of losses and industrial disputes.
Ofcom has issued a stark warning to Royal Mail, demanding urgent operational reforms and a shift to a three-day letter delivery service to address its 'unsustainable' financial situation and catastrophic service failures.
Royal Mail launches a groundbreaking new parcel postbox in Northampton, allowing customers to send pre-paid parcels 24/7, marking the first major redesign since 1852.
Royal Mail customers in Hertfordshire, Cambridgeshire, Nottingham, and Edinburgh face significant parcel delays and disruptions due to operational issues at key mail centres. The service provider apologises and works on a resolution.
An in-depth look at the unprecedented suspension of US Postal Service deliveries, the reasons behind the crisis, and what it means for international mail, UK businesses, and online shoppers.
EXCLUSIVE: Australia Post has been forced to temporarily suspend its parcel deliveries to the United States following a major security incident, causing significant disruption for customers and businesses.
Exclusive: The United States Postal Service has triggered an international mail crisis by ordering a halt on packages from Britain and other nations. This drastic move comes in response to former President Donald Trump's threat to withdraw from a key glob
Shocking new data from Ofcom exposes a severe decline in Royal Mail's performance, with nearly 25% of first-class post failing to arrive on time. The regulator issues a stern warning as service standards plummet across the UK.
Royal Mail faces a delivery crisis, missing crucial performance targets for the second year. As Czech billionaire Daniel Kretinsky's EP Group finalises its acquisition, concerns mount over the future of the UK's postal service and potential regulatory act
A US Postal Service employee has been caught on camera indiscriminately pepper-spraying a family dog on a private porch in California. The distressing footage has ignited outrage and a formal investigation.
The Fire Brigades Union has issued an urgent warning that UK fire services are so severely underfunded that a major incident could overwhelm them in 'a matter of hours,' risking public safety.
A major change in UK pub rules allows establishments to automatically add service charges to customer bills. Discover your rights and what this means for tipping culture.
A Perth resident has lashed out at Australia Post after a frustrating delivery ordeal, calling the service 'utterly unacceptable' and vowing to take his business elsewhere.
Former US President Jimmy Carter is celebrated with a commemorative stamp by the US Postal Service, honouring his decades of public service and humanitarian efforts.
A recent survey reveals that 45% of UK consumers have experienced subpar service in the last 12 months, with long wait times and unresolved complaints topping the list of frustrations.
A major Telstra outage has disrupted mobile and internet services across New South Wales, leaving customers frustrated and businesses struggling. Here's what we know so far.
A former USPS employee in California has admitted to stealing more than £1 million in cheques to finance her extravagant social media posts, including luxury shopping sprees and exotic holidays.
Virgin Media has alerted users to a potential four-day internet disruption. Find out if you're affected and how to prepare.
The National Weather Service warns of dangerous storms, including tornadoes and large hail, sweeping through the Midwest, with Wisconsin and Iowa on high alert.
British lorry drivers face escalating violence as criminal gangs ambush them at service stations, using gas attacks to steal fuel. Authorities warn of a growing crisis on UK roads.
A waiter at The Ivy has launched legal action against the upscale restaurant chain, alleging unfair distribution of service charges. The case could set a precedent for hospitality workers' rights across the UK.
Extreme cold grips Alaska with temperatures plummeting to -45°C, while Niagara Falls partially freezes in a rare winter spectacle. The National Weather Service warns of dangerous conditions ahead.
A 14-year-old boy from Sheffield is under investigation for allegedly making violent threats online, sparking concerns over youth crime and digital safety.
Lake Piru in California has reached unprecedented water levels following relentless storms, prompting urgent evacuations and flood warnings across Ventura County.
Warwickshire Police and the Crown Prosecution Service are under scrutiny for their handling of a stalking complaint involving Nigel Farage, with critics calling for accountability.
A National Weather Service employee was dismissed after posting a derogatory comment about San Antonio on Slack, sparking outrage and an internal investigation.
Exclusive report reveals how Amazon negotiated a lucrative agreement with the US Postal Service, saving billions under Trump-era policies.
A heavily pregnant woman was refused service at a McDonald's drive-thru for walking through, despite being unable to fit in a car. The incident has sparked a debate over accessibility and common sense.
A viral video shows an Amazon delivery driver carelessly throwing parcels onto the pavement, sparking outrage among customers and raising questions about the company's service standards.
US Senator JD Vance's peaceful canoeing trip for his birthday turned into a security headache as Secret Service agents struggled to keep up with the Ohio River adventure.