Kansas City ride safety belt fails mid-operation
Terrifying moment at Kansas City attraction as ride safety belt fails mid-operation, sending riders plunging downwards in shocking safety breach caught on camera.
Terrifying moment at Kansas City attraction as ride safety belt fails mid-operation, sending riders plunging downwards in shocking safety breach caught on camera.
Shocking figures reveal HMRC failed to answer 85 million taxpayer calls over ten years, exposing a broken customer service system leaving millions frustrated and unheard.
Millions of O2 customers face unexpected mid-contract price increases as new Ofcom rules fail to protect against inflation-linked rises. Money saving expert Martin Lewis explains your escape routes.
New Ofcom data reveals which UK telecom giants are drowning in customer complaints as broadband and mobile services fail to meet expectations. Discover the worst offenders and how they compare.
Ofcom reveals Vodafone received the most customer grievances among major mobile providers, while Tesco Mobile emerges as least complained-about operator.
Broadcast regulator Ofcom received thousands of complaints following a Channel 4 News report detailing journalist Holly Williams' mobile service ordeal with Vodafone and Tesco Mobile, highlighting widespread consumer frustration with telecom providers.
O2 announces significant price rises for millions of UK mobile customers, with bills set to increase by up to 8.8% this April. Find out how this affects you and what your rights are.
Virgin Media O2 announces groundbreaking collaboration with Elon Musk's Starlink to enhance mobile network coverage across Britain, eliminating signal blackspots in remote areas.
As Britain's second-largest mobile network crashes, leaving millions without service, Elon Musk's satellite internet emerges as an unlikely saviour for businesses and emergency services.
In a landmark deal that could transform connectivity across the British countryside, Virgin Media O2 partners with Elon Musk's Starlink to tackle mobile blackspots using satellite technology.
Microsoft's cloud computing platform Azure experienced widespread service disruptions, affecting businesses and users globally with login failures and connectivity issues.
Money Saving Expert Martin Lewis urges O2 customers to claim refunds after regulator rules 2024 inflation-linked price rises were unfair and potentially unlawful.
Nigel Farage announces radical plan to cut Civil Service by 140,000 positions, making it easier to dismiss officials while banning diversity initiatives in sweeping Whitehall overhaul.
Telecoms giant BT launches new budget mobile service to compete directly with digital banking apps Revolut and Monzo in the UK's competitive mobile market.
Exclusive: Prison service union defends senior official blamed for mistaken release of asylum seeker from Epping hotel who went on to commit sex attack, claiming systemic failures led to catastrophic error.
A convicted sex offender from Essex has been returned to custody after being mistakenly released from prison, sparking urgent reviews of release procedures.
Exclusive: Security scandal rocks UK prison system as staff inadvertently assist convicted sex offender's escape from Derwentside immigration centre, raising serious questions about staff training and security protocols.
Telecoms giant O2 announces significant mid-contract price hikes tied to inflation rates, affecting millions of UK customers. Discover how this change impacts your mobile contract and what rights you have.
Labour Party escalates pressure on Cabinet Secretary Simon Case over undisclosed Conservative Party connections, demanding immediate investigation into potential conflicts of interest at the heart of government.
A police force has issued a formal apology after a vulnerable woman was murdered at a known sex offender's residence that had been operating unlawfully for six months, raising serious questions about public protection failures.
The Crown Prosecution Service is set for significant reforms after a damning report revealed systemic failures in case handling and communication with victims.
Thousands of ANZ customers across Australia were left stranded as both the mobile app and internet banking services crashed simultaneously, sparking fury and financial anxiety.
A major Amazon Web Services failure caused global disruption, taking down McDonald's mobile ordering, Snapchat, and streaming services in widespread outage.
A catastrophic Amazon Web Services failure has brought down major websites and apps including McDonald's, Just Eat, and Transport for London, causing widespread disruption for millions of users.
A massive Amazon Web Services outage has brought chaos to millions of UK users, disrupting everything from banking apps to food delivery services. Discover which popular platforms are affected and when normal service might resume.
A London waitress went viral after publicly challenging a customer who left no gratuity. The heated exchange raises questions about tipping culture in UK hospitality.
Exclusive investigation reveals alarming customer service failures at premium credit card providers Citi and Chase, leaving elite cardholders stranded without promised benefits and support.
Ofcom launches formal investigation into Royal Mail after it missed first and second class delivery targets, raising concerns about postal service reliability across the UK.
Royal Mail faces massive £5.6 million penalty after regulator Ofcom finds the postal service missed first and second class delivery targets for 2022-23, affecting millions of customers across the UK.
A grieving father recounts the harrowing moment he watched his son die after the NHS 111 service failed to dispatch an ambulance despite urgent pleas for help.