Lloyds fined £3.9m over customer treatment failings
The Financial Conduct Authority has slapped Lloyds Banking Group with a hefty £3.9 million penalty for serious failures in its mortgage and loan support for customers in financial difficulty.
Category : Search result: customer treatment
£10.99 'Miracle' Blonde Treatment Selling Out UK
Hairdressers and shoppers are raving about the L'Oréal Professionnel Blondifier treatment, a budget-friendly at-home product delivering salon-quality results for blonde and highlighted hair. Discover why it's becoming a must-have.
LSD Study Reveals Long-term Anxiety Relief Potential
Groundbreaking UK research reveals a single dose of LSD could significantly reduce anxiety symptoms for months, offering new hope for treatment-resistant patients.
Jaguar Land Rover Cyber Attack: Customer Data Breached
Luxury car giant Jaguar Land Rover confirms a sophisticated cyber attack compromised the personal information of customers, as hackers target its cloud systems in a major data breach.
Nuneaton businessman's epic clapback at vile customer abuse
A Warwickshire businessman has been hailed a hero after his blistering Facebook response to a group of women who launched a vicious campaign of abuse against his young employees, calling their behaviour 'utterly disgusting'.
Home Bargains shoppers revolt over self-service tills
Home Bargains shoppers are in uproar over new self-service tills, with many threatening to boycott the discount retailer over what they call an 'out of hand' and frustrating shopping experience.
Kent Pub Bans ABBA From Jukebox After Customer Backlash
A Kent pub has removed ABBA's iconic hit 'Waterloo' from its digital jukebox following complaints from regulars. The decision has sparked a lively debate among locals and music fans online.
Emelia Fashion label accused of 'shambolic' order delays
Exclusive: Emelia, the UK fashion label beloved by influencers, faces a social media storm as furious customers report months-long delivery delays, incorrect orders, and a customer service blackout, sparking demands for a trading standards investigation.
Medical Breakthrough: New Raynaud's Treatment Discovered
British medical researchers have unveiled a promising new treatment for Raynaud's syndrome, a debilitating condition causing painfully cold, numb fingers and toes. The groundbreaking discovery could transform lives for millions.
Jaguar Land Rover Hit by Major Cyber Attack
Jaguar Land Rover confirms a sophisticated cyber attack has compromised its systems, potentially exposing customer data. The luxury car giant is working with security experts to contain the breach.
Customer's wig shop rampage over refund refusal caught on CCTV
A furious customer at a Birmingham wig shop launched a violent rampage, throwing displays and threatening staff after being refused a refund, in a shocking incident caught on CCTV.
Cracker Barrel backlash over new logo and simplified menu
Iconic US restaurant chain Cracker Barrel sparks customer fury with a controversial new logo and a simplified menu, as loyal patrons accuse the brand of abandoning its heritage.
Luxury Nanny Agency in 'Disgusting' Baby Bottle Scandal
An exclusive investigation into a luxury London nanny agency, Celina, reveals shocking customer complaints over stained baby milk bottles, unprofessional conduct, and a refusal to refund. Discover the full story of a parent's nightmare.
Nationwide Security Breach: Urgent Alert for Savers
Nationwide Building Society issues critical warning to thousands of savers after customer data is exposed in a third-party provider breach. Here's what you need to know and do to protect your money.
£1,200 Coat Ruined in Restaurant Sparks Viral Debate
A woman's expensive coat was ruined by food stains at a restaurant, igniting a fierce online debate about responsibility and etiquette. Discover the viral story that has everyone talking.
I Tried A Salmon DNA Facial & The Results Were Wild
Our beauty editor goes under the needle to test the latest anti-ageing sensation sweeping the UK's aesthetic clinics. Discover the surprising science, the treatment process, and whether this bizarre skincare trend is worth the hype.
Olive Garden diner's portion size complaint sparks fury
A viral social media post from a disgruntled Olive Garden customer has ignited a fiery online debate about restaurant portion sizes, value for money, and customer expectations in the UK's competitive casual dining scene.
Evri driver fakes 'struggling mum' note for failed delivery
A delivery driver for Evri has been caught in a shocking act of deception after fabricating a note from a 'struggling mum' to excuse the failed delivery of a 92-year-old's vital medical supplies.
'Vampire Facelift' Horror: Scalp Necrosis Warning
Exclusive medical warning issued after a woman suffers a horrific hole in her scalp from a platelet-rich plasma (PRP) 'vampire facial' procedure. Experts reveal the critical dangers of unregulated cosmetic treatments.
Aussies win massive fight against McDonald's over surcharge
Australian consumers have won a significant battle against fast-food giant McDonald's, forcing a major reversal on a controversial surcharge policy for its breakfast menu, in a campaign hailed as a 'huge win' for customer power.
London Cafe's Laptop Ban Ignites Remote Work Debate
A London cafe's ban on laptop users during peak hours ignites a fierce national conversation about the future of remote work etiquette, customer rights, and the survival of small businesses.
British Gas removes customer credit buffer, sparks fury
British Gas faces a storm of criticism after quietly removing a crucial payment buffer for thousands of customers, leaving many struggling to pay their energy bills. Find out if you're affected.
M&S issuing £15 vouchers to shoppers - claim yours now
Marks & Spencer is dishing out free £15 vouchers to customers who faced long queues or poor service. Here's how to check if you're eligible and claim your compensation.
Cracker Barrel's 'Woke' Rebrand Sparks Fury and Sales Crash
Iconic US restaurant chain Cracker Barrel faces a fierce customer backlash and plummeting sales after a drastic 'woke' rebrand alienates its conservative core base. The brand's attempt to modernise its values has been met with accusations of betrayal and
Customer berates NYC Georgian restaurant owner over accent
A viral video captures a shocking incident of xenophobia at a New York City Georgian restaurant, where a customer verbally attacked the owner for his accent. The confrontation has sparked widespread condemnation and support for immigrant businesses.
Breakthrough treatment transforms CIDP nerve disease care
Groundbreaking medical breakthrough offers new hope for patients suffering from CIDP, a debilitating autoimmune disorder that attacks the nervous system. Discover how this innovative treatment is transforming lives.
Breakthrough Treatment Shows Promise in Reversing Down Syndrome
Groundbreaking medical research from UK scientists reveals a revolutionary treatment that could potentially reverse the effects of Down syndrome, offering new hope to thousands of families across Britain.
1960s Electric Shock Treatment: A Daughter's Investigation
Annalisa Barbieri uncovers the traumatic truth behind her mother's electric shock treatment in 1960s Britain, exploring a dark chapter of psychiatric history and its lasting impact on families.
UK Restaurant's 'No Dogs' Policy Sparks Heated National Debate
A simple request to remove a dog from a UK restaurant has ignited a fiery nationwide debate. Discover the divided public opinion, the owner's defence, and what this reveals about Britain's evolving social norms regarding pets in public spaces.
Plus-Size Passenger Wins Southwest Airlines Refund for Extra Seat
A plus-size traveller's fight for inclusivity leads to a groundbreaking refund from Southwest Airlines after being forced to purchase an extra seat. Discover the details of this landmark travel policy shift.
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