ANZ faces record $240m fine for misconduct
ANZ Bank agrees to a record $240 million penalty for widespread misconduct, including mishandled bond sales and fees charged to deceased customers. CEO Nuno Matos faces parliamentary scrutiny.
Category : Search result: consumer regulation
Debt Collector Pursued 200k Claims While Banned
Panthera Finance allegedly collected $60m from Victorians while banned. Legal action could see consumers entitled to refunds. Discover the full investigation.
UK Watchdogs Must Act on Rip-Off Bills
New report demands better regulation to stop firms from shortchanging customers on bills for mobile phones, insurance and subscriptions, boosting the UK economy.
FCA's £4bn Car Finance Scheme 'Robbing Victims'
Exclusive: The Financial Conduct Authority's proposed compensation scheme for the car finance mis-selling scandal faces massive backlash for potentially short-changing victims out of billions.
Estate Agent Shake-Up: Mandatory Licensing Proposed
Chancellor Rachel Reeves announces groundbreaking plans to regulate estate agents through mandatory licensing, aiming to clean up the property market and prevent rogue practices that cost consumers millions.
Santander demands government intervention in car finance crisis
Banking giant Santander calls for urgent government action as compensation claims threaten to overwhelm the UK car finance industry, warning of severe market disruption.
Court Revives Challenge to Trump-Era CFPB Director
A federal appeals court has revived a legal challenge questioning the legitimacy of a Trump-era director's appointment to America's Consumer Financial Protection Bureau, creating fresh uncertainty for the agency.
Microsoft sued in Australia over AI pricing allegations
Tech giant Microsoft is being sued by Australia's competition watchdog for allegedly misleading millions of Australians about AI feature pricing in a case that could set a major precedent for tech regulation.
FCA Under Fire Over Soaring Consumer Complaints
The Financial Conduct Authority faces mounting criticism as consumer complaints against financial firms skyrocket, revealing serious gaps in investor protection and regulatory oversight.
AWS faces consumer lawsuit over anti-competitive claims
New York consumers file landmark lawsuit against AWS, claiming Amazon's cloud computing dominance harms competition and inflates prices for millions of users worldwide.
Sofa replacement scandal: Your consumer rights explained
When a furniture retailer replaced a defective £1,399 sofa with a model £200 cheaper, a consumer rights battle began. Discover your legal standing when companies substitute inferior products.
Hargreaves Lansdown faces lobbying transparency questions
Exclusive FOI investigation reveals how Britain's largest investment platform engaged with government on behalf of insurance sector, raising transparency concerns.
Ireland Pioneers Landmark 'Right to Repair' Consumer Legislation
Ireland pioneers sweeping new consumer rights legislation that could revolutionise product lifespan and challenge planned obsolescence across Europe.
Australian banks ignore customer hardship requests
Exclusive investigation reveals major Australian banks are systematically failing customers in financial distress, with thousands of hardship requests going unanswered as cost-of-living pressures mount.
UK Banks Investigated Over Motor Finance Commissions
Major British banks including Barclays, Lloyds and Santander face regulatory scrutiny over controversial motor finance commission arrangements that could trigger significant compensation payouts.
FCA: Banks need stricter controls against romance scams
The Financial Conduct Authority warns banks must implement stronger safeguards as sophisticated romance scams surge, costing victims millions annually. New regulatory framework expected.
US Consumer Watchdog Defies Shutdown Threat with Hiring Spree
The Consumer Financial Protection Bureau accelerates hiring for nearly 200 positions as political battle over funding threatens agency operations. Exclusive insight into the controversial expansion.
100+ financial firms move operations abroad post-Brexit
Exclusive: Britain's financial watchdog reveals over 100 companies have moved operations overseas following Brexit, with Dublin and Luxembourg emerging as top destinations for relocating City firms.
UK Retail Sales Surge Despite Budget Tax Fears
New data from Barclays reveals UK consumer spending accelerated in September 2025, with retail sales growing 1.5% despite concerns about potential tax rises in the upcoming budget.
Ofcom: AI Voice Cloning Scams Target Vulnerable Britons
Ofcom reveals alarming new statistics showing nearly half of UK adults have encountered AI voice cloning technology, with scammers increasingly using it to impersonate family members in emergency-style fraud attempts.
Google faces UK regulatory overhaul after watchdog decision
The UK's competition watchdog has designated Google with special status, potentially forcing significant changes to how the tech giant operates its search engine for British users.
Bank of England warns Google, Microsoft over AI risks
The Bank of England issues stark warning to Silicon Valley giants over 'black box' AI systems threatening financial stability. Governor Andrew Bailey demands urgent transparency improvements.
California regulates streaming ad volume in new law
California introduces groundbreaking legislation to regulate advertising volume on streaming platforms, aiming to protect consumers from disruptive audio spikes.
Martin Lewis' urgent Buy Now Pay Later debt warning
Money Saving Expert founder Martin Lewis sounds alarm on BNPL services after witnessing friend's financial struggle, calling for urgent government regulation to protect vulnerable consumers.
Ofgem Faces Backlash Over Energy Standing Charge Hikes
Millions of UK households face controversial standing charge increases as Ofgem's price cap changes, sparking consumer outrage and calls for reform.
Ofcom Enforces Online Safety Act on Porn Sites
UK regulator Ofcom launches a major campaign to ensure pornography websites comply with the new Online Safety Act, enforcing strict age verification to protect minors from harmful content.
RBA to Ban Card Surcharges, Banks Fight Back
The Reserve Bank of Australia plans to eliminate debit and credit card surcharges, facing fierce opposition from major banks who warn of unintended consequences for consumers and businesses.
FTC Launches Major Probe Into OpenAI's ChatGPT
The FTC has launched a comprehensive investigation into OpenAI, demanding extensive records on how ChatGPT handles data, privacy, and potential consumer harm. The probe could have significant implications for AI regulation.
The Good Guys fined £1.1m for misleading sale
Australian electronics retailer The Good Guys has been fined a staggering $AUD 2.1 million (£1.1m) by the Federal Court for running a deceptive 'Massive Sale' that misled customers on pricing and discounts. The ACCC investigation revealed widespread non-c
Trump Asks Supreme Court to Cripple FTC Powers
In a landmark legal move, former President Donald Trump is petitioning the Supreme Court to dramatically curtail the powers of the Federal Trade Commission (FTC), a case that could permanently alter the US regulatory landscape and empower corporate intere
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