BT repays £18m to overcharged customers
BT has been ordered to refund £18 million to customers after an investigation found the telecom giant overcharged for landline services. Find out if you're eligible for compensation.
BT has been ordered to refund £18 million to customers after an investigation found the telecom giant overcharged for landline services. Find out if you're eligible for compensation.
A call centre employee shares insider tricks to defuse angry customers and keep complaints at bay – the phrases you never knew could save your sanity.
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