ATO Call Centre Crisis: Staff Conditions Under Fire
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Exclusive investigation reveals shocking working conditions at outsourced ATO call centres, with 125% staff turnover and major service quality concerns. Discover the full story.
Deputy First Minister Kate Forbes announces she will step down as an MSP, citing family time pressures. She reveals no political prize could change her mind. Read her full story.
Green MSP Ariane Burgess faces backlash after claiming Scotland's Highlands require mass immigration and multiculturalism to combat climate change. Critics call the remarks 'offensive' and 'divorced from reality'.
LNER staff member Samir Zitouni, credited with saving multiple lives during a mass stabbing, has been discharged from hospital. Read his incredible story of bravery and recovery.
Holyrood debates a new recall bill allowing MSPs to be sacked for misconduct. Scotland risks being the only UK nation without a recall system if the legislation fails.
Exclusive analysis reveals staggering timeline of White House departures under Democratic presidents, exposing deeper challenges in maintaining stable governance and policy continuity.
Maggie Chapman MSP calls for immediate action against UK nationals serving in Israeli military units amid Gaza conflict allegations
Exclusive investigation reveals how a toxic blame culture within the NHS is driving staff to breaking point and compromising patient care across Britain.
British universities brace for unprecedented disruption as academic staff threaten nationwide strikes over pay disputes and massive job cuts, potentially locking students out of courses during critical academic periods.
British universities are bracing for potential staff strikes and mass resignations as a bitter pay dispute intensifies, with academics reporting they're forced to use food banks amid the cost-of-living crisis.
An alarming report reveals how a toxic blame culture within the NHS is driving dedicated staff away, threatening the future of Britain's healthcare system and patient safety.
Scottish Labour MSP Foysol Choudhury has been suspended from the party following serious harassment allegations made by a female Holyrood staff member, prompting an internal investigation.
Scottish Conservative leader Douglas Ross announces he will not stand for re-election to Holyrood, joining a growing exodus of senior Tory MSPs ahead of the 2026 Scottish Parliament elections.
An exclusive insider's account reveals the intense pressure, passenger chaos, and behind-the-scenes drama of working at British Airways' Heathrow hub. Discover what really happens before your flight takes off.
Exclusive: The Prince of Wales personally intervened to address a 'toxic' working environment within his household, demanding a complete overhaul of staff management and support systems at Kensington Palace.
Scottish Parliament in crisis as SNP's Gillian Mackay resigns, claiming she was 'assaulted' by Conservative MSP Stephen Kerr following a foul-mouthed tirade over a proposed seagull protection law. The shocking incident exposes deep fractures at Holyrood.
Exclusive: Scotland's controversial third verdict, branded an 'affront to justice' by critics, faces abolition as MSPs prepare for a landmark vote. Discover the verdict's bloody history and why campaigners demand its end.
Scotland's Drugs and Alcohol Minister launches a blistering attack on the Labour leader, claiming his stance on devolution aligns with the Conservatives and undermines Scottish interests.
Scottish Labour MSP Colin Smyth faces criminal charges after allegedly planting a hidden camera in a toilet facility, leading to his suspension from the party and a major political scandal.
Scottish Labour officials at Holyrood are under police investigation following serious allegations of a data protection breach involving parliamentary email accounts.
A severe shortage of GPs and hospital doctors across the UK is triggering unprecedented NHS waiting times and risking patient safety. Exclusive insights reveal the growing crisis.
An elite London family is offering a chauffeur position requiring specific Rolls-Royce expertise. Discover the luxurious requirements and generous salary for this unique role in the capital.
Former President Donald Trump issues a powerful statement and directs American flags to be flown at half-staff nationwide to honour the victims of the tragic Minneapolis church shooting.
Ryanair intensifies its crackdown on oversized cabin bags by significantly increasing cash bonuses for staff who spot them at the gate. The new scheme aims to reduce delays and boost on-time performance.
NHS England deploys a unique team of 'people experts' to hospitals in South London to manage severe winter pressures, patient flow, and staff welfare during a major incident.
Exclusive research reveals a growing crisis as doctors, nurses, and healthcare professionals leave the NHS for private health insurance roles, lured by higher salaries and improved work-life balance.
The NSW Nurses and Midwives' Association alleges NSW Health is attempting to silence healthcare workers by restricting their online posts, raising serious concerns about workers' rights and public transparency.
An exclusive behind-the-scenes look at the immense round-the-clock effort required to keep Scotland's busiest airport running, from runway maintenance to passenger care.
The GMB union has rejected the government's proposed 3.9% pay increase for NHS workers, branding it a 'real-terms pay cut' that fails to address the cost-of-living crisis and staff exodus.
Disturbing footage emerges of a violent altercation at a US high school where a student is seen punching a staff member before being body-slammed to the ground by another employee. The incident has sparked a major investigation and debate over school safe