If your washing machine is making a loud noise during a cycle, don't rush to replace it. According to Which?, there are several possible reasons for the noise, and fixing it could save you hundreds of pounds. The experts urge people "don't ignore the signs that something's wrong with your machine," but add that "if your washing machine spends more of its life being repaired than it does washing clothes, it might be time to buy a new one."
Check the Level
Which? says that if your washing machine is shaking excessively or even walking across the floor during a cycle, it probably isn't properly levelled. Washing machines are designed to sit evenly on a flat surface, and if they're not balanced correctly, they can vibrate heavily, particularly during the spin cycle.
"Check if the machine is aligned using a spirit level. And if need be, adjust the feet underneath accordingly. If the feet are level, then it might be the surface causing the issue. Uneven flooring can create a shaky machine, so try sitting it on a sturdy piece of wood or old desktop and manoeuvre the corners to even it out," Which? advises.
Balance the Load
Another common cause is an unbalanced load. Washing a single heavy item, like a cotton towel, or mixing it with only lightweight clothing can create an imbalance. As the towel soaks up water and becomes heavier, it can be flung against the drum during the spin cycle, causing the machine to shake and become noisy. To prevent this, wash heavy items together and avoid overfilling the drum.
Remove Transit Bolts
If you've recently moved house or installed a new washing machine, check that the transit bolts have been removed. These bolts, typically found on the back, secure the drum during transport. Most machines have three or four parts that need to be taken out before use. If left in place, they can cause severe vibration and potentially permanent damage.
How to Level Your Machine
According to an appliance expert at Bosch, "washing machines that are not balanced can result in loud thumping or knocking sounds, especially when operating at high speeds." To fix this, check the feet to ensure the machine is evenly balanced on a flat surface. Use a spirit level to confirm it is parallel to the ground, then adjust the feet accordingly and tighten them in place.
To level your appliance:
- Place a spirit level on the appliance.
- Turn the feet until the spirit level is aligned.
- Secure the feet with the lock nuts following the installation guide.
- If the appliance is on a base, secure the feet with clip holders, available as an accessory.
If these steps don't resolve the noise, consult a professional. But often, a simple adjustment can save you the cost of a new machine.



