Microsoft users faced widespread disruption on Friday as the company worked to resolve outages affecting several of its most popular services, including Teams, Outlook and Copilot.
Monitoring website Downdetector first recorded a spike in UK users reporting problems with Microsoft Teams at around 6.15pm on Thursday, with issues still being reported at 3am the following morning.
Services affected and company response
Affected products included the instant messaging service Teams, the AI service Copilot, Outlook emails and some aspects of Microsoft's Cloud services.
Microsoft executive vice-president Charles Lamanna said the outages did not appear to be the result of a cyber attack. "We regret that today's outages caused disruptions for our customers, and we are working to address the issue," he wrote on X. "We will continue to share more information as soon as we have it, and for now I can confirm that there is no indication this is the result of malicious or cyber activity."
Ongoing recovery efforts
In an update on Friday, the tech giant said that although it had managed to get servers operating multiple times overnight UK time, those servers had crashed.
Microsoft said it was continuing to work on restoring services for affected users.
