Royal Mail has reminded customers that they should always include a return address on the back of letters or parcels before posting them this winter. The postal service says this ensures that if an item cannot be delivered, it can be sent back to the sender.
Why a return address matters
The company explained: "Remember to include a return address. If for any reason your item can't be delivered, we can send it back to you. Write the words 'return address' on the back of the envelope and underneath that, the actual return address."
Royal Mail suggests writing the return address on the back, right-hand side of the letter or parcel. Customers are advised to write "return address" before adding their details, to avoid any confusion with the recipient's address.
How to address the front correctly
Royal Mail has also outlined instructions for writing the address on the front of the item. The recipient's name and address should be placed in the bottom left corner, written in clear, readable handwriting. If printing, a straightforward, easy-to-read font is recommended.
The company said: "Write the address clearly on the front, following our guidelines, and always include a postcode if possible." For those unsure of a postcode, Royal Mail provides a Postcode Finder tool that allows anyone to search up to 50 postcodes or addresses at no cost.
Additional posting tips
Customers are advised to use a pen that contrasts with the colour of the envelope or parcel, and to avoid using commas or full stops in the address. A substantial margin should be left around the address block, and postage should be attached to the top right-hand corner.
Royal Mail also recommends: "To protect your privacy and the recipient's, don't put phone numbers or email addresses on the outside of your item." If using a coloured envelope, the address should be plainly visible against the background; for example, a white label with black ink on a red envelope.
