Royal Mail has issued a reminder to everyone sending letters or parcels: always write a return address on the back. The delivery company says this essential step ensures that if an item cannot be delivered for any reason, it can be sent straight back to the sender.
According to Royal Mail, the return address should be written on the back, right-hand side of the letter or parcel. Customers are advised to write the words "return address" before adding their details, so it is not confused with the recipient's address.
Why the Return Address Matters
Royal Mail explained: "Remember to include a return address. If for any reason your item can't be delivered, we can send it back to you."
"Write the words 'return address' on the back of the envelope and underneath that, the actual return address."
This guidance applies to both letters and parcels, and getting it right can speed up the delivery process and help ensure the item reaches its intended recipient.
How to Address the Front Correctly
Alongside the return address, Royal Mail has set out clear instructions for writing the recipient's address on the front. The name and address should be written in the bottom left corner, in clear, legible handwriting or a simple, easy-to-read font if printed.
Royal Mail advises using a pen that stands out against the colour of the envelope or parcel, avoiding commas and full stops, and leaving a generous margin around the address block. Postage should be affixed to the top right-hand corner.
The company also said: "Write the address clearly on the front, following our guidelines, and always include a postcode if possible."
For those unsure of a postcode, Royal Mail offers its Postcode Finder tool, which anyone can use to look up to 50 postcodes or addresses free of charge.
Additional Tips for Senders
Royal Mail also warned: "To protect your privacy and the recipient's, don't put phone numbers or email addresses on the outside of your item."
If using a coloured envelope, the address must be clearly visible against the background. For example, on a red envelope, a white label with the address written in black ink can be used to ensure clarity.
